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Global Field Service Management Market Trends, Analysis, And Forecast To 2025
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Description

Field service management is referred to as the management of organizations resources en route to the property of clients. It belongs to a type of software products that assist organizations to manage off-site workers and other resources required to perform their tasks efficiently. This software can be retrieved through a mobile device, and it offers field workers the ability to view as well as make changes to things such as customer account information, inventory, schedules, work orders, and invoices.

The global field service management software market can be classified based on solution, service, deployment type, user type, industry vertical, and region. On the basis of solution, the global market is divided into schedule and dispatch, work order management, and mobile field execution. Based on service, the global market is subdivided into implementation, consulting and training. Depending upon deployment type, the global field service management software can be divided into cloud and on-premises. By user type, the global market is sub divided into small enterprise, medium enterprise and large enterprise. By industry vertical, the global field service management software market can be divided into
manufacturing, construction & real estate, transportation & logistics, healthcare, energy & utilities, telecom & IT, financial services, and others.

The field service management software provides features such as setting of discounts for various customers, friendly payment reminders via SMS or email, online payment gateway, easy and quick creation of invoices, tax calculations, and recording of all business expenses. Factors such as the expansion of numerous field operations across varied end-user industries such as construction, oil & gas, telecom, and energy & utilities. Also, the large adoption rate of field service management solutions by various small & medium enterprises is also anticipated to propel the market growth over the future period. 

Based on regions, the global field management software is divided into North America, Europe, Asia-Pacific (APAC), Middle East & Africa (MEA), and Latin America. The North American region holds the maximum share in the market. However, the Asia-Pacific region is expected to be the largest growing market over the future period followed by Europe. Factors such as increase in the number of end-user industries coupled with the rising demand for optimized workflow as well as improved productivity in Asia-Pacific region are expected to propel the demand for this software in this region.
However, the swift development of the healthcare and oil & gas industries across the globe is expected to fuel the demand for this software solution. The global market is expected to register a high adoption rate of field service management solutions in the regions of APAC, MEA, and Latin America owing to an rise in IT investment and digital workplace transformation initiatives.

The market is characterized by moderate competition owing to the presence of few major global players and other small vendors that are engaged in the provision of field service management solutions. The major companies that provide field service management solutions include ClickSoftware Technologies, Accenture, Trimble Navigation Limited, SAP SE, Infor, Comarch SA, Klugo Group, Astea International, Inc., and Tech Mahindra Limited, among others. 

Table of Content

TABLE OF CONTENTS

 

  1. EXECUTIVE SUMMARY
  2. RESEARCH METHODOLOGY
    1. Market Definition
    2. Market Scope
    3. Data Sources
  3. MARKET DYNAMICS
    1. Market Drivers
    2. Market Restraints
    3. Market Opportunities
  4. INDUSTRY OVERVIEW
    1. Value Chain Analysis
    2. Porter’s Five Forces Analysis
    3. Key Trends
  5. GLOBAL FIELD SERVICE MANAGEMENT MARKET BY SOLUTION (2017-2023)
    1. Global Field Service Management Market by Schedule and Dispatch
    2. Global Field Service Management Market by Work Order Management
    3. Global Field Service Management Market by Mobile Field Execution
    4. Global Field Service Management Market by Reporting and Dashboards
    5. Global Field Service Management Market by Billing and Invoicing
    6. Global Field Service Management Market by Inventory Management
    7. Global Field Service Management Market by Tracking and Performance Management
  6. GLOBAL FIELD SERVICE MANAGEMENT MARKET BY SERVICE (2017-2023)
    1. Global Field Service Management Market by Implementation
    2. Global Field Service Management Market by Training and Support
    3. Global Field Service Management Market by Consulting
  7. GLOBAL FIELD SERVICE MANAGEMENT MARKET BY DEPLOYMENT (2017-2023)
    1. Global Field Service Management Market by Cloud
    2. Global Field Service Management Market by On-Premises
  8. GLOBAL FIELD SERVICE MANAGEMENT MARKET BY USER TYPE (2017-2023)
    1. Global Field Service Management Market by Small Enterprise
    2. Global Field Service Management Market by Medium Enterprise
    3. Global Field Service Management Market by Large Enterprise
  9. GLOBAL FIELD SERVICE MANAGEMENT MARKET BY INDUSTRY VERTICAL (2017-2023)
    1. Global Field Service Management Market by Construction and Real Estate
    2. Global Field Service Management Market by Manufacturing
    3. Global Field Service Management Market by Transportation and Logistics
    4. Global Field Service Management Market by Energy and Utilities
    5. Global Field Service Management Market by Healthcare
    6. Global Field Service Management Market by Telecom and IT
    7. Global Field Service Management Market by Financial Services
    8. Global Field Service Management Market by Others
  10. GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY REGIONS (2017-2023)
    1. North America Field Service Management Market
      1. North America Field Service Management Market by Solutions
      2. North America Field Service Management Market by Service
      3. North America Field Service Management Market by Deployment
      4. North America Field Service Management Market by User Type
      5. North America Field Service Management Market by Industry Vertical
      6. North America Field Service Management Market by Country
        1. U.S. Field Service Management Market
        2. Rest of North America Field Service Management Market
    2. Europe Field Service Management Market
      1. Europe Field Service Management Market by Solution
      2. Europe Field Service Management Market by Service
      3. Europe Field Service Management Market by Deployment
      4. Europe Field Service Management Market by User Type
      5. Europe Field Service Management Market by Industry Vertical
      6. Europe Field Service Management Market by Country
        1. France Field Service Management Market
        2. Germany Field Service Management Market
        3. U.K Field Service Management Market
        4. Rest of Europe Field Service Management Market
    3. Asia Pacific Field Service Management Market
      1. Asia-Pacific Field Service Management Market by Services
      2. Asia-Pacific Field Service Management Market by Solution
      3. Asia-Pacific Field Service Management Market by User Type
      4. Asia-Pacific Field Service Management Market by Industry Vertical
      5. Asia-Pacific Field Service Management Market by Deployment
      6. Asia-Pacific Field Service Management Market by Country
        1. China Field Service Management Market
        2. Japan Field Service Management Market
        3. India Field Service Management Market
        4. Rest of Asia Pacific Field Service Management Market
    4. Middle East & Africa Field Service Management Market
      1. Middle East & Africa Field Service Management Market by Services
      2. Middle East & Africa Field Service Management Market by Solution
      3. Middle East & Africa Field Service Management Market by User Type
      4. Middle East & Africa Field Service Management Market by Industry Vertical
      5. Middle East & Africa Field Service Management Market by Deployment
      6. Middle East & Africa Field Service Management Market by Country
        1. GCC Field Service Management Market
        2. North Africa Field Service Management Market
        3. South Africa Field Service Management Market
        4. Rest of Middle East & Africa Field Service Management Market
    5. Latin America Field Service Management Market
      1. Latin America Field Service Management Market by Services
      2. Latin America Field Service Management Market by Solution
      3. Latin America Field Service Management Market by User Type
      4. Latin America Field Service Management Market by Industry Vertical
      5. Latin America Field Service Management Market by Deployment
      6. Latin America Field Service Management Market by Country
        1. Brazil Field Service Management Market
        2. Rest of Latin America Field Service Management Market
  11. MARKET COMPETITION ANALYSIS
    1. Market Share/Positioning Analysis
    2. Key Innovators
    3. Company Profiles
      1. Clicksoftware Technologies
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      2. Accenture
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      3. Trimble Navigation Limited
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      4. SAP SE
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      5. Infor
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      6. Tech Mahindra
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      7. Comarch SA
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      8. Klugo Group
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      9. Astea International Inc.
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments
      10. ServiceMax Inc.
        1. Overview
        2. Type/Service Offerings
        3. Strategy
        4. Key Developments

Research Methodology

This research study involved the usage of extensive secondary sources; directories; databases such as Hoovers, Bloomberg Business, Factiva, and Avention; white papers; annual reports; company house documents; and SEC filings of companies. Secondary research was mainly used to identify and collect information useful for the extensive, technical, market-oriented, and commercial study of the market. It was also used to obtain key information about the market classification and segmentation according to the industry trends, regional markets, and developments related to the market and technology perspectives. Primary sources were mainly several industry experts from core and related industries; and preferred suppliers, manufacturers, distributors, service providers, technology developers, researchers, and organizations related to all segments of this industry‘s value chain. In-depth interviews were conducted from various primary respondents which included key industry participants, subject-matter experts (SMEs), C-level executives of key market players, and industry consultants, among other experts, to obtain and verify critical qualitative and quantitative information as well as to assess future prospects. The following figure shows the market research methodology applied in making this report.



After the complete market engineering (which includes calculations for market statistics, market breakdown, market size estimation, market forecasting, and data triangulation), extensive primary research was conducted to gather information and to verify and validate the critical numbers arrived at. Primary research was also conducted to identify the segmentation types and key market dynamics such as drivers, restraints, and opportunities.

In the complete market engineering process, both top-down and bottom-up approaches were extensively used along with several data triangulation methods to perform market estimation and market forecasting for the overall market segments and subsegments listed in this report. Extensive qualitative and quantitative analysis was performed on the complete market engineering process to list key information/insights throughout the report.

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Press Releases

Real-time collaboration & Growing Need for Improved Enterprise Efficiencies is Driving the Field Service Management Market

Latest market study on “Field Service Management Market – Global Analysis and Forecast”, the Field Service Management Market is projected to witness a significant growth attributed to increasing adoption of mobile devices for professional purposes. This market report comprises of high understanding on the propelling factors of the market along with highlights of the key players in the market and their recent major strategies.

The global field service management software market can be classified based on solution, service, deployment type, user type, industry vertical, and region. On the basis of solution, the global market is divided into schedule and dispatch, work order management, and mobile field execution. Based on service, the global market is subdivided into implementation, consulting and training. Depending upon deployment type, the global field service management software can be divided into cloud and on-premises. By user type, the global market is sub divided into small enterprise, medium enterprise and large enterprise. By industry vertical, the global field service management software market can be divided into manufacturing, construction & real estate, transportation & logistics, healthcare, energy & utilities, telecom & IT, financial services, and others. Based on regions, the global field management software is divided into North America, Europe, Asia-Pacific (APAC), Middle East & Africa (MEA), and Latin America.

During the forecast period, the market share of APAC is anticipated to increase considerably owing to the shift in preference of small and mid-size enterprises from on-premises to SaaS-based FSM software.

Browse Report Detail @ https://www.xpodenceresearch.com/Reports/Field-Service-Management-Market

The market is characterized by moderate competition owing to the presence of few major global players and other small vendors that are engaged in the provision of field service management solutions. The major companies that provide field service management solutions include ClickSoftware Technologies, Accenture, Trimble Navigation Limited, SAP SE, Infor, Comarch SA, Klugo Group, Astea International, Inc., and Tech Mahindra Limited, among others.



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